Madam Geek…

Finding the geek in every woman

Finding your Angel! June 23, 2010

Filed under: Guest Post,Madam Geek,RLabs — madamgeek @ 8:53 pm
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Guest post by: KingRoss

In preparation for substance abuse week (which is this week), RLabs has teamed up with Mxit to bring drug advice and support to the tip of Mxit subscribers fingers. 28,000 plus subscribers added the Angel Information Service .Yesterday the team had to be ready as they did not know how many people would come online seeking advice and support with their substance abuse problems. Yesterday in a 3 hour service session the following statistics were achieved with 8 counsellors:
Number of Conversations: 385
Number of Messages: 2867
Average Conversation per counsellor 44
The technology we are using to manage the conversations is JamiiX.

Thank you to the RLabs team for all the hard work and sacrifice in helping our youth.

 

Angel on MXit supports over 23,000 (via RLabs) June 17, 2010

Filed under: Guest Post,RLabs — madamgeek @ 11:36 pm
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Guest post by RLabs.

Another exciting project that RLabs have been involved in has been the Angel on MXit project where we offer people support and advice in the areas of substance abuse, abuse, depression, debt counselling,stress and coping via their mobile phones. This partnership with MXit Lifestyle will allow us to scale our services and also provide much needed access to all MXit users. The Angel project allows MXit users to “find their Angel” where they can get help for the social issue they are dealing with.

Over the next few weeks we will increase the capacity of our mobile counselling support centre and grow it to support thousands of MXit users across South Africa. Since starting our new campaign yesterday we’ve already attracted more than 23,000 users to the service.